At Clexart, we ensure quality in every product. However, if your order has any issues, we’re here to help!
- Damaged, Misprinted, or Defective Items
If you receive a product that is damaged, misprinted, or broken, you can request a replacement within 7 days of delivery.
How to File a Claim?
- Email us at info@clexart.com with:
A proper unboxing video
Clear images of the defect
Original packaging
- After verification, we will ship a new product at no extra cost.
- Claims made after 3 days of delivery will not be eligible for replacement.
- Returns & Exchanges (Customer’s Choice)
If a customer wants to exchange or return a product due to ordering the wrong size or any other reason (without defects):
The customer must place a new order at their own expense.
We do not offer direct refunds or free exchanges for such cases.
- Reverse Pickup for Returns
If a return is required, you can arrange a reverse pickup within 5 days of delivery.
For assistance, please contact us at info@clexart.com